The importance of customer feedback

  By Mark Camp-Overy, MD at Leisure Focus, and Neil Newman, Operations Director at Gather In this blog, Mark Camp-Overy and Neil Newman share their learnings around how increased customer engagement can help leisure operators provide better customer service and the increased retention of members Understanding your members experiences and perceptions when visiting leisure centres…

Read More

8 Top Tips to Help Your Staff Lead Healthy Lives

  You might not need your workforce to be elite athletes, but physical health forms the foundation for mental wellbeing, self-esteem, and employee satisfaction. As an employer, there’s plenty you can do to support your people in leading healthier lives during work hours and in their own time. Promoting a culture of wellbeing doesn’t have…

Read More

How to make your company attractive when recruiting

  People are at the heart of every business, and recruitment is crucial for successful growth. In today’s competitive job market, there is no shortage of great candidates – nor of appealing roles to entice them. How can you make sure your organisation stands out to the right type of applicant? You need to use…

Read More